What We DO?
We focus on ONE client at the time, a full investment of our company on site, is the key for success of your
spa.
(The information in this presentation has been gathered from these many Spa projects, the experience
of operating our own Spa center in Miami, and from the financial information of many other Spa businesses.)
phase 1
BUSINESS all aspects, business plan
(this document include a market analysis, profit and loss, Budget, prevision, team definition, objectives and planning …)
Creation of the concept, philosophy of the spa.
This phase could be Between 9 to 12 months
phase 2
SPA Design and Construction, pre-opening
and staff training, Functional and aesthetic design, selection of the team with the human resources service, we will build
a team identity after the recruitment, train the spa manager. We have had the opportunity during these years to advise clients
in the financial and architectural planning of:
Square Footage Requirements, Construction and Set-up Costs; Equipment Specification; Staffing Requirements Operating
Expenses; Profit, Cash Flow and Break Even Analyses Construction costs vary, some regions have a large, others a small employee
pool from which to draw from, some are part of a larger property while others stand alone, some include fitness and/or salon
services, and the variables go on and on. Most of
our clients have done 20% economy on the budget by using our services, in the first year relationship. and creation to make
sure you don’t order an expensive machine witch isn’t the correct one.
We custom made.
Phase 3
PARTNER for the whole development we assist in the pre-opening organization,
computer, products display, stocks, cleaning organization.
The grand opening is a direct day to day work with the Public relation, the Marketing service of the
hotel,
Business Operations
management with the spa manager on site.
PRODUCT LINE creation: The cosmetic products selection and custom made lines creation under your spa
identity will be develop in this moment, in parallel with the laboratory, and will be progressively adapted to the demand
of the spa ( the first products line is the wholesale one, to be able to create our own protocols and to have the best margin
on the products used during our treatments…) the second step is the retail line, and the amenities for VIP rooms and
hotel rooms. ( this is always the best marketing to use a shampoo in the hotel room you can buy in the spa, and of course
bring at home as a souvenir, for the clientele.) this development phase of a cosmetic line is between 1 to 3 years. (a formula
for a cream need to be approved by the food and drug administration, it take normally a year.)
For more than 17
years, Stéphanie Sémonin has successfully helped establish and grow some of the world’s most notable spas.
As a respected therapist and raw food chef, Stéphanie’s vast knowledge of the spa and wellness industries stems
from developing, opening and operating leading spas as well as consulting on the development of luxury destination, resort
and condominums around the world.
As the Founder and President of BUSINESS SPA PARTNERS, Stéphanie works with clients in the United States in Europe.
BSP consultants represent
SPECIALISTS SPA CONSULTANTS experience in the wellness and luxury hospitality industries. Under STEPHANIE’s
leadership, BSP stands out from all other spa consulting firms because each consultant has
developed, led or been an integral part of guiding spas to EXCLUSIVES AND PROFITABLE
